Our most important strategy is offering the high quality of services to satisfy the customer, benefiting from our premium & direct routes.

Protel offers scaled and customized services that meet customer’s needs. Furthermore, Protel’s network is monitored 24x7 by a full time dedicated personnel in our Network Operations Center, in order to maintain our high quality and continuity on daily basis.

We provide real-time monitoring of ASR & ACD, as well as other quality metrics and immediate response to service outages.

Our billing and management software system TABS provides a good benchmark in order to offer a high quality standard service and resilience.

Our VSAT satellite broadband systems enable customers to benefit from advanced broadband applications, allowing them to work anywhere, even if no fixed line connecivity exists.  Protels’ systems are compact and moveable connections, where customers are able to receive connection in any location.

Our wide range of different networks and satellite platforms enables us to offer our customers objective advice and solutions. We recommend the equipment and type of connection most suitable for their needs.

Protel can often offer diverse connection options in each country. In addition, our staff holds outstanding experience in all telecom project outsourcing, system architecture & operational model design.